Pipeline Publishing, Volume 6, Issue 8
This Month's Issue:
Cableco vs. Telco vs. Everyone
last page next page
Sponsors Page
back to cover

Free
Subscription

sign up here

Advertise
with Us

more info

April



Sponsors

Nakina

Nakina Systems provides Domain Control and Intelligence solutions to communications equipment and service providers worldwide. Our solutions enable service providers to scale new network service infrastructure more rapidly and cost-effectively.

What makes Nakina different? We combine:

  • Proven scalability to 10,000s of nodes;
  • Deep function-by-function control for elements of any complexity;
  • Built-in configurability and tier one operations processes.

That’s why Nakina solutions are deployed in daily use to manage critical telecom network infrastructure in over twenty four countries around the world.

Domain Control and Intelligence bridges the gap between "proven in the lab" and "ready for national and global rollout." Our ultimate objective is to enable service providers to roll out complex new infrastructure – Ethernet, IMS, optical, and wireless – without operational obstacles and expensive manual processes that slow deployment.

IMS, VoIP, Ethernet and all their friends.
Bring it on!
Nothing stops Nakina.


 

ConceptWave

ConceptWave is a leading provider of order management and product catalog management solutions that improve operational efficiencies and facilitate the rapid delivery of new services for the Communications Service Provider market. ConceptWave Order Care is a highly configurable order handling and product management platform that supports end-to-end flow-through order capture, order management and I Want My IPTV via a product catalog through a fully-integrated J2EE/SOA and NGOSS product platform. Our products are deployed worldwide and are also offered through OEMs and global system integrator partners


 

Sigma Systems

Sigma Systems’ OSS solutions enable the world’s leading service providers to rapidly introduce new services; quickly expand their service offerings; and efficiently design, deliver, and manage bundled services.

Sigma Systems’ Solutions incorporate the company’s award-winning fulfillment platform with pre-configured service instances, use cases, rich features, and integration components to help you continue to deliver more.

To learn more, please download our featured whitepapers, brochures, visit our website, or contact us directly.


 

Agilent


Three Agilent White Papers Offer Insights for Mobile Network Operators

  1. Monitoring and Troubleshooting Mobile Softswitch Voice Networks

    In today's competitive marketplace, service portfolios are expanding while ARPU stays flat. Thus, the pressure to reduce costs is unrelenting. Yet, users expect fast and reliable service, and rapid availability of new services. Against this backdrop, mobile operators are evolving from TDM to an MSS architecture. This transition has clear benefits; however, it also carries noteworthy challenges. Ensuring initial and ongoing success of an MSS-based network depends on tools that enable effective network management, monitoring and troubleshooting.


  2. Troubleshooting CDMA Packet Data Networks to Ensure a Positive Customer Experience

    The popularity of smartphones has led to massive growth in the volume and complexity of data traffic on wireless networks. In this volatile environment, subscribers and operators share a crucial point of potential dissatisfaction: support calls. Calls have become more complex, take longer to resolve, and can cost millions in customer care. This paper examines the issues faced by CDMA network operators; describes monitoring methods and optimum monitoring points; and outlines the key elements of an advanced solution.


  3. Maximize the Customer Experience with 3GPP Mobile Data Services

    Similar to (2), but customized for operators of GPRS/UMTS networks.



 

InfoDirections

Info Directions, Inc. provides operations support and billing software for the convergent communications market. Offering flexible and feature-rich billing, customer care and point of sale applications, Info Directions software solutions support a range of diverse business models, helping these entrepreneurial carriers create a comprehensive back office system that eliminates the complexity of selling, activating, managing, billing and caring for their customers. The company's award-winning CostGuard® and integrated LexysPOSTM applications help communications providers engaged in mobile, MVNO, local, long distance, data and VoIP sales monetize service offerings and streamline operations.

Committed to excellence and innovation, Info Directions supports its telecommunications software solutions with a full complement of services designed to exceed the expectations of a diverse client base. Focused on the future, Info Directions has a range of telecommunications software solutions and support services available to assist communications providers as they create new products and explore new opportunities for growth. Veteran specialists in billing, product education, customer care, and training, Info Directions has the expertise carriers need to remain swift and agile in the competitive world of telecom.

Hosting and Billing - Info Direction's hosting solution is a flexible and cost-effective alternative to an installed software system. A web-client interface allows service providers to use a standard Web browser to seamlessly access and manage operations via the Internet - eliminating the need for costly technology infrastructure and providing unparalleled control of data in a live, query-enabled database.

Professional Services - Info Directions' professional services representatives provide tailored advice that helps clients refine their business model, processes and practices. Info Directions' professional services representatives work in concert with integrators and other third-party vendors to optimize the operation of our clients' CostGuard product suite.

Customer Support - The U.S.-based Info Directions support team provides in-depth product and industry knowledge to help service providers maximize their software investment. Employing leading edge research tools and web-enabled remote diagnostics, customer care specialists conduct problem resolution activities, answer questions and provide guidance.

Product Education - The Info Directions product education team uses instructional technology best practices and innovative presentation techniques to guide product users as they master the CostGuard solution. Info Directions trainers ensure user comprehension by employing both collaborative discussion methods and practical hands-on learning.

With an industry-leading billing, OSS, Customer Care and POS software solutions and a full complement of supporting services Info Directions leaves only one question:



"Is The Market Ready For You?"




 

amdocs

Amdocs combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Our latest release, Amdocs 8, continues to extend and deepen the industry's most comprehensive suite for OSS. It supports planning, fulfillment and assurance from a common core of shared service and resource management data--making your operations more cost-effective, and putting you in control of your services and your network.


 

LTC

LTC International provides leading companies in the telecommunications and IT sectors with a unique level of service based on true subject matter expertise. Our Business Operations Architects® each have at least ten years of hands-on experience in service provider and IT intensive companies. Our consulting team has experience in all areas of business profit optimization, wireless and wireline communications, Internet services, as well as software and hardware planning, implementation and operations.

LTC has incorporated more than 1,000 years of first hand operating company and software application experience into our Business Management Toolkit. This comprehensive set of tools, guidelines, checklists, templates and training programs is designed to remove uncertainty and accelerate success for our clients.

Get More Info

Web Links:

 

thecableshow

From device activation to billing innovation (and more), BSS and OSS are powering cable's advancement of an anytime/anywhere media vision. Find out how at The Cable Show 2010 - your direct conduit to fresh opportunities in the rapidly expanding cable industry. Join over 12,000 industry professionals May 11-13 in Los Angeles, California for the industry's largest event. Register now at thecableshow.com/optimize.



 

NPRG

NEW PARADIGM RESOURCES GROUP, Inc. (NPRG) is the nation's leading strategic consulting and research firm for innovators within the communications industry.  NPRG provides business strategy and technology advice to our clients.  To accomplish this, we identify, analyze and forecast emerging technologies and trends, support mission critical decision-making processes for service providers, technology developers and financial institutions, and deliver proven business strategies, product plans and market forecasts, enabling clients to succeed within evolving market conditions.

NPRG has long published an extensive array of industry analysis reports to keep up with the ongoing competitive, technological and product evolution. To present our data and analyses on a continuous basis, NPRG has moved to a completely online, dynamic set of Continuous Information & Advisory ServicesSM presenting all the sectors we cover, including the CLECs, in the dynamic delivery format.



 

TMForum

Management World 2010
18-20 May 2010
Acropolis Convention Center, Nice, France

Management World 2010, now in its 11th year is the leading global management conference for the information, communications, media and entertainment industries, bringing together industry experts from the Mobile, Fixed Line, Cable, Defense, Internet, Advertising, Information and Entertainment industries.

Meet with 3,000+ attendees from 80+ countries and 275+ speakers including representatives from the world's leading Service Providers.

PLUS - don't miss the TM Forum Executive Program, a prestigious invitation only program for C-Level executives which includes executive roundtables and an executive reception.

For more Information Contact:
Paige Sorce, register@tmforum.org or phone: +1 973 944 5100

Web Links:

 
last page back to top of page next page
 

© 2010, All information contained herein is the sole property of Pipeline Publishing, LLC. Pipeline Publishing LLC reserves all rights and privileges regarding
the use of this information. Any unauthorized use, such as copying, modifying, or reprinting, will be prosecuted under the fullest extent under the governing law.