Pipeline Publishing, Volume 6, Issue 11
This Month's Issue:
Cableco vs. Telco vs. Everyone
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All eyes on Management World 2010

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By Tim Young

Every May for the last 10 years, TM Forum has put together its showcase of many of the most interesting voices in the OSS/BSS space. With a level of specificity and focus that few other events demonstrate, we can honestly say that Management World has solidified its spot as a preeminent show for the OSS/BSS set.

The setting, of course, doesn't hurt. The show will take place May 18-20 in Nice, France (and, I think it's safe to say that late May is a swell time to head to the Riviera). However, it's the crowd that makes the trip worthwhile, from a business standpoint. In a time when other events shrink or disappear, altogether, we are watching with interest to see whether this year's Management World can match last year's attendance.

The changing event industry is an interesting analogy for some of the larger changes taking place within the communications space. It is just these changes that the event should explore.

Content
One big draw of any event is the quality of the content it promises. TM Forum posits the content at Management World as "a unique blend of thought-leadership, real-world case-studies and interactive debates" united around the idea of helping "companies focus on growing revenue through new business

The changing event industry is an interesting analogy for some of the larger changes taking place within the communications space.



The 2010 event also promises keynote addresses from the following industry leaders:

  • Mr. LIU Aili, Executive Vice President & Board Member, China Mobile
  • Sally Davis, CEO, BT Wholesale
  • Dr Steffen Roehn, CIO, Deutsche Telekom AG
  • Akil Beshir, Chairman, Telecom Egypt
  • Jan Vorstermans Executive Vice President Technology & Solutions, Telenet
  • Nick Ogden, CEO, Voice Commerce (Formerly CEO, World Pay, Royal Bank of Scotland)
  • Thomas Capka, COO, A1 Bank


models, increasing operational efficiency and cutting costs, whilst addressing the challenges of revenue assurance, customer experience and retention." That certainly hits the sweet spots, and we'd be hard-pressed to name another show with those credentials.

Six conference summits are planned for the event:

  1. New Content & Innovative Services
  2. Cloud Services
  3. Successful Business Transformation
  4. Driving Operational Excellence
  5. Revenue Management & Profitability
  6. Excellent Customer Experience


  • Emily Nagle Green, President & CEO, Yankee Group
  • Thierry Zylberberg Executive VP Strategic Partnerships, France Telecom
  • Gerd Leonhard, Media, Technology & Communications Futurist
  • Giovanni Chiarelli, CIO, Telecom Italia
  • Mehrdad Mansourpour, Managing Director & CIO, UPC Broadband
  • Iain Morris, Editor, Technology Briefing - Telecommunications & IT, Economist Intelligence Unit

While the show's location generally necessitates a bit of a European focus, I count keynote addresses from at least 4 of the 7 continents.

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