ConceptWave® is a leading provider of telecom product catalog and order automation solutions that improve operational efficiencies and facilitate the rapid delivery of complex multi-service product offerings. By working closely with communications service providers (CSPs) to leverage existing OSS investments, ConceptWave Order Care® suite of order management solutions delivers business transformation to seamlessly integrate offers and order fulfillment.

ConceptWave Order Care® is a configurable order handling and product catalog management platform designed specifically to accelerate CSP rollout with greater efficiency and reduced deployment times for increased ARPU and high quality KPIs. ConceptWave Order Care® supports end-to-end flow-through order capture, order management and product lifecycle management utilizing a modern SOA architecture and a meta-data application/development model that provides a highly scalable and flexible platform to support agile NGOSS environments.

Proven in the marketplace with deployments worldwide, ConceptWave® processes millions of complex service orders each month to meet the market demands and high performance requirements of global CSPs. ConceptWave’s solutions are sold through OEM and global system integrator partners, including HP, Wipro and Aricent. ConceptWave is headquartered in Toronto and has offices throughout North America and Europe.

Communication service providers (CSPs) are required to differentiate their products to increase brand loyalty and reduce customer churn. To do this effectively and efficiently, CSPs require a more agile product design combined with product life cycle management and ordering systems.

Adapting B/OSS systems is usually characterized by complex and lengthy development, making it burdensome to rapidly modify product portfolios in order to meet quickly evolving environments. The impact on the business can be a longer than desired time-to-market, which affects customer satisfaction and increases churn.

With speed to market and operational efficiency paramount for CSP success, the central management of products is as important as ever. ConceptWave Order Care® is the only integrated product catalog and order management product solution available on the market, offering the service velocity today’s CSPs need to effectively compete.

Industry-leading CSPs leverage ConceptWave Order Care® to manage, launch and offer new products with each customer interaction. Achieve shorter ROI delivery timeframes, while improving implementation time for residential, wholesale and business services. To learn more about ConceptWave Order Care®, visit www.conceptwave.com.

ConceptWave® and ConceptWave Order Care® are registered trademarks of ConceptWave Software Inc.

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