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For some time now, we at Pipeline have been discussing the trend of the ever-increasing volumes of data consumed by end-users, especially in the wireless domain (See "Confronting the Capacity Crunch" from our January 2010 issue, and our entire December 2009 issue).
It's a complicated issue. On one hand, user behavior has evolved as the capabilities of devices and applications have evolved. At home, users are streaming video, using over-the-top VoIP lines, and, in some cases, engaging in P2P file sharing that clogs the networks and creates a need for additional bandwidth to be made available.
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A Paranoid Parent's Quest for Clarity in a World of Semantic Chaos
As parents of an infant during winter in Chicago, my wife and I are always looking for places to walk around indoors. The stroller is napping place, restraint system, and entertainment chariot all in one. Aquarium and zoo visits can become expensive, so sometimes we opt for the shopping mall. Parking and admission are free. Of course, wandering a mall means my wife is going to seek cute new clothes for the little one. While she's cooing over pink overalls in the Children's Place, I'm noticing there's a retail store for every wireless provider - and a new kiosk selling Clear's WiMAX services
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Having survived two global economic downturns by the time it reached its teen years, the competitive local exchange carrier (CLEC) sector has grown lean, tough and wise. Although this isn't the first time CLECs have begun the long, slow crawl out of recession, the present environment is arguably unlike any they have seen before. Whereas CLECs once positioned themselves as nimble insurgents storming the strongholds of incumbent providers, CLECs themselves are now the prey, beset by newer, nimbler competitors on all sides, from web-based applications providers and wireless carriers to business-focused divisions of cable operators. The strategies and operations of today's CLECs are shaped by a range of specific technological and market trends as well as newly developing opportunities, as New Paradigm Resources Group, Inc. (NPRG) found in its latest intensive examination of the space.
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Mobile World Congress in Barcelona was the top telecommunications event of February, with more than 49,000 (including delegates, exhibitors, contractors and media) in attendance from over 200 countries, according to the GSM Association. The event included 1,300 exhibiting companies and occupied more than 56,000 square meters of exhibition and business meeting space, GSMA added.
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Just when you've finally recovered from your unfortunate sangria experiment during Mobile World Congress in Barcelona, it's time to cowboy up for CTIA Wireless 2010 in the over-stimulation capitol of the world - Las Vegas. Fortunately, CTIA boasts a star-studded set of keynote sessions and a few events within the event that are worth checking out. Of course, as always, you can take our advice or simply fill your schedule with our recommends, copy someone else's notes, and spend a few days drinking meter-tall daiquiris at the craps tables...we'll give you a few tips for that plan too.
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The ramifications of the telecommunications industry's evolution towards customer-driven, lifestyle services is now coming to a head for many communications service providers (CSPs). CSPs that are providing businesses and consumers with these advanced offers are facing a challenge on two fronts. The first is managing the more personalized nature of these lifestyle services, which might involve everything from network access, service definition and payment plans to the type of media and entertainment content involved. The second is managing the heavy burden these lifestyle services place on network capacity and the overall management of bandwidth.
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"You can't always get what you want.
But if you try sometime, you might find...
You get what you need.
"
- The Rolling Stones
How do you explain it? How do you explain to your customers that yes, you've set a precedent of offering as much bandwidth as they could possibly consume? And yes, you've promised to deliver that bandwidth for a low, fixed price. And yes, you promise to do that without compromising the subscriber's level of service or customer care.
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