ConceptWave is a leading provider of telecom product catalog and order automation solutions that improve operational efficiencies and facilitate the rapid delivery of complex multi-service product offerings. By working closely with communications service providers (CSPs) to leverage existing OSS investments, ConceptWave Order Care™ suite of order management solutions delivers business transformation to seamlessly integrate offers and order fulfillment.

ConceptWave Order Care is a configurable order handling and product management platform designed specifically to accelerate CSP rollout with greater efficiency and reduced deployment times for increased ARPU and high quality KPIs. Order Care supports end-to-end flow-through order capture, order management and product lifecycle management utilizing a modern SOA architecture and a meta-data application/development model that provides a highly scalable and flexible platform to support agile NGOSS environments.

Proven in the marketplace with deployments worldwide, ConceptWave processes millions of complex service orders each month to meet the market demands and high performance requirements of global CSPs. ConceptWave’s solutions are sold through OEM and global system integrator partners, including HP, Wipro and Aricent. The company was named HP’s CMS Business Partner of the Year in 2008. Headquartered in Toronto, ConceptWave has offices throughout North America and Europe.

Next-generation services and increased competitive pressures for innovative new services are forcing CSPs to re-evaluate their entire operations support infrastructure. With order fallouts at an all-time high and mounting pressure to lower fulfillment and service delivery costs, operators are turning to the promise of IMS to find a solution to better orchestrate the provisioning process and manage network assets and the customer experience.

CSPs require a communications network that serves customers’ needs now. Operators enabling a centralized dynamic catalog strategy linking both OSS and BSS that integrates to a customer-centric system will come out ahead of the competition. By delivering an agile product catalog and ordering solution from order generation to order fulfillment, CSPs can rapidly increase customer satisfaction and improve revenue streams.

ConceptWave Order Care is the only integrated product catalog and order management product solution available on the market today. Designed specifically to help CSPs achieve service velocity, Order Care™ is a catalog management and ordering solution that leverages and optimizes existing B/OSS assets.

Achieve shorter ROI delivery timeframes, while improving implementation time for residential, wholesale and business services. To learn more about ConceptWave Order Care™, visit www.conceptwave.com.

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