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Solutions should be modular
in design, promoting open inter-operability:
Modularity
is a key attribute to any solution
component, as it allows the flexibility
to leverage existing investments
vs. “throwing
the baby out with the bath water.” There
is good knowledge built into legacy
expert systems; accordingly, CSP’s
should look for support systems
that can add incremental value
to solutions they have today,
creating the foundation for a
common operating model, and over
time, develop a phased migration
path that supports consolidation
and operating expenditure reduction
through vendor consolidation.
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Solutions
should support a service neutral
architecture to streamline
timely CSP product launches. |
- Solutions should
support a service neutral
architecture to streamline
timely CSP product launches:
As the need for CSP’s
to differentiate increases,
so does the need for new services.
The CSP’s NGOSS needs
to be both agile and capable
of quickly adapting to new
services and business models.
The OSS support structure
must be ‘open’
and able to adapt to flexible
and extensible service definitions
that, at times, rely on 3rd
party data sources for orchestration.
Automation, with provisioning
systems for example, plays
a key role in supporting service
quality
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Solutions should be
capable of “seeing
end to end”:
Real-time video services such as IPTV have
a much higher duty on the network and are
more sensitive to degradation in comparison
to traditional accessed web services or VoIP,
for that matter. In addition, services themselves
are converging, becoming more customer-centric
and interactive. This service sensitivity
and complexity has forced the hand of the
CSP to require OSS instrumentation that can
see “End to End” in order to
fully understand and ensure High Service
Quality. Assuring High Service Quality is
a key differentiator to the CSP in contrast
to a carrier that solely offers the transport.
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sustainability. The net-net
result is a timely product service
launch that benefits from a single
converged delivery system that
yields cost efficiencies.
Having the ability to launch a
new converged product or service
quickly and efficiently, adding
intrinsic customer value and accompanying
revenue, will define the winners
and losers in this new market paradigm.
Being mindful of the OSS tenets
listed above can help in developing
a guiding OSS strategy for the
next generation service provider,
and may in fact, play a supporting
role in driving organizational
convergence as well. |
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